VDPS&Digital Press Support

FAQ of DIgital Press

  • Q Can the mark be erased?

    A No, if you do not scrape with hard tool, it can not be erased.
  • Q Can this printer print my product?

    A
    We have water-based ink cartridge and quick dry ink cartridge to suit different materials. Most of the products can be printed with EXP date, batch code, bar code, QR code, serial number, logo and other printing information.
  • Q How to cleaning the print head?

    A
    To ensure print quality, you must periodically clean excess ink on the printhead:
    As shown in Figure 1 below: Prepare a non-lint cloth, deionized water;
    As shown in Figure 2 and Figure 3: Place the print head down and gently wipe the edges of the print head.
    Note:
    Do not use too much force or use a dry cotton cloth to prevent the nozzle from being scratched;
    Do not use cotton cloth with ink to prevent clogging of the nozzle.
  • Q How many print heads support of one UV Digital controller?

    A
    If more heads seamless joint,it will be Max.24 heads one controller.
    If each heads individual,Max.4 heads one controller.If more heads,will be add more controller box.
  • Q Ink cartridge into the air, how to solve?

    A
    During the print job, it was found that the printed data only showed half of the data, and the other half was blank, which indicates that the ink cartridge nozzle was inflated.
    The treatment method is to use the air suction to extract the air in the print cartridge, as shown in the following figure.
    Precautions when pumping:
    Do not forcefully pull the suction syringe to avoid damaging the nozzle;
    After the air is exhausted, use a non-woven fabric dipped in distilled water and slowly wipe the nozzle slowly in one direction;
    Pay attention to the force when pumping, vertical ink cartridge, slowly pull the syringe until the air in the syringe is sucked out, the extracted ink can not be used twice.
Shanghai Danmajet Digital Tech Co.,Ltd
+086 021-61552505
WhatsApp/Mob  +086 15000607053
858th,Fulian Road,Baoshan District,Shanghai,China.201900
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